Acceptance of Terms of Use
Thank you for visiting the https://printrolly.com/ (“Site” or “Printzoor”). Please read these Terms of Use carefully. These Terms of Use govern your access and use of this Site which is hosted by Cimpress India Private Limited, a company incorporated under the provisions of the Companies Act, 1956 with its registered office at ‘C Block’ Voltas Premises, T.B. Kadam Marg, Chinchpokli, Mumbai-400033. By accessing or using this Site you confirm that you are competent to contract under the relevant local laws and that you agree to be bound by these Terms of Use and to any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services of this Site. All such additional posted guidelines, restrictions, or rules are hereby incorporated by reference into these Terms of Use. Printzoor reserves the right to update the Terms of Use on the Site at its discretion at any time without prior notice. Any change or modification to the Terms of Use will be effective from the date of such update on the website. Your continued use of the Site following the modifications to the Terms of Use constitutes your acceptance of the modified Terms of Use.Printzoor reserves the right to make changes to this Site and to these Terms of Use at any time without prior notice. You should review these Terms of Use each time you access this Site.
You also agree that we may provide all legal communications and notices to you electronically by posting them on our website or, at our election, by sending an e-mail to the e-mail address you provided to us when you registered at our website. You may withdraw your consent to receive communications from us electronically by contacting customer care. However, if you withdraw your consent to receive our communications electronically, you must discontinue your use of your account.
Printzoor Social Media Marketing is subject to additional terms of use found here: Social Media Marketing Terms and Conditions.
Printzoor Hosting Services are subject to additional terms of use found here: Terms of use.
Eligibility to Use
Use of the Website is available only to such persons who can legally contract under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. shall not be eligible to use the Website.
Any minor desirous to use or transact on Website, is required to conduct such transaction through their legal guardian or parents.
By accepting the Terms or using or transacting on the Website, the User irrevocably declares and undertakes that he/she is of legal age i.e. 18 years or older and capable of entering into a binding contract and such usage shall be deemed to form a contract between the Website and such User to the extent permissible under applicable laws.
This Privacy Policy covers the use of cookies and similar files by Printzoor only and does not cover the use of cookies and similar files by any third party advertisers or websites linked to the Website.
Use and Disclosure of Information:
We use the information that we collect about you to maintain, improve, and administer our website, operate our business, provide products and services that you request, administer your account, inform you about products and services that might be of interest to you, and personalise your online experience.
In order to carry out certain business functions, such as order fulfillment, e-mail delivery, or marketing, we sometimes hire other companies to perform services on our behalf. We may disclose personally identifiable information that we collect about you to these companies to enable them to perform these services, but they are required to safeguard the data and are not authorised to use it for any other purpose than completing their contractual requirements to Printzoor. . For example, as a part of the normal process of completing your purchase, Printzoor may provide your personal data to a third party payment processor, such as WorldPay Ltd., depending on your chosen method of payment. Please be aware that, because of the limitations of the systems used by some financial institutions, the statement you receive from your CREDIT CARD or financial institution may show the name of a third party payment processor, such as WorldPay Ltd., instead of or in addition to the Printzoor name. In addition, we may share the information we collect with other companies with whom we have joint marketing arrangements. We may also disclose information, including personal information; we collect about you in other circumstances as required or permitted by law. For example, Printzoor reserves the right to disclose personal information, including account information, when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms of Use, or to protect the rights or property of Printzoor or others. In addition, it is possible that in the future another company may acquire Printzoor or its assets. It is also possible that Printzoor may partner with or purchase another company to continue to do business as a combined entity. In the event that this occurs, it is possible that our customer information, including your personal information, may be transferred to the new business entity as one of Printzoor’s assets. In such an event, we will update this policy to reflect any change in ownership or control of your personal information.
Shipping and Delivery
All Products purchased from the Website shall be delivered to the Member by the Logistics Partner engaged by Printzoor.
Printzoor will endeavor to exercise its best efforts to provide expeditious delivery of the products on the estimated arrival date while placing the order. However, Printzoor cannot accept liability or be held financially responsible under any circumstances for any delay in delivery regardless of cause of such delay. Estimated Arrival Date is purely indicative and is subject to change due to change in conditions post placement of order. Printzoor disclaims any claims or liabilities arising from any delays or and damages for goods in transit. Printzoor shall not be held responsible and will bear no liability for delays or and damages caused by but not limited to bad weather, flight delays, political disruptions, other unforeseen circumstances. Any reasonable delay beyond Printzoor’s control will not constitute as a deficiency of service on the part of Printzoor.
The member undertakes to provide accurate postal address to facilitate delivery by Printzoor. Incomplete address details are likely to result in loss or delay of shipment. Printzoor will not be held liable for delays or loss of shipments or any other loss caused due to inaccurate and incomplete address. Member will be liable to pay for the product or service which is undelivered for want of completeness/accuracy of address provided at the time of placing the order. Printzoor will not be held liable for misplaced, lost shipments, delays, incorrect deliveries or any other loss caused to the member.
In an event where the Member requests for a change to the product, address, or any other details pertaining to the product or service post placement of order, this will result change to the original Estimated Arrival Date subject to availability of the product at the time and post such change request. Printzoor will endeavor to accommodate such changes requested post placement of order, however will not be held liable under any circumstances for non-execution of such change requests.
Cash on Delivery (COD)
We provide the cash on delivery facility for our valued customers. Cash on delivery is available only for select pin codes and hence the orders will be confirmed if your pin code is serviceable.
Member can pay using cash or by card (if accepted by Printzoor Logistics Partner) at the time of delivery of order placed under COD. Except by cash or card, no other mode of payment will be accepted.
Member will be required to pay the amount as stated on the shipping label for all Cash on Delivery Orders. In case of split shipment of single order or consolidation of multiple orders, the value on the shipping label might not correspond to the product delivered. In case of over payments for such shipments, Printzoor will refund any excess cash received to the Member on request and to the Bank Account provided. Such refund will be processed provided there is a confirmation of cash received from the logistics partner.
By selecting the COD option, the member is agreeing to pay the order value on delivery. Printzoor reserves the right to take suitable action including but not limited to account suspension, recovery proceedings and legal course of action against the member.
Refunds
Refund, if any, shall be made at the same issuing bank through which the Product/Service was purchased. For cash on delivery transactions, the Member has the option to receive the refund in any bank account via NEFT and it is the responsibility of the Member to share the valid bank details to avail the said return.
For payments made through electronic means like debit card, credit card, net banking, wallet etc. refund shall be made using the same payment mode. .
On request from the Member, Printzoor is liable to provide ARN (Acquirer Reference Number) or UTR (Unique Transaction Reference Number) to the Member for refunds made to the Member. However, in an event of non-receipt of such a refund in the designated Bank Account it will be the responsibility of the Member to provide Printzoor with the set of documents required to support the claim of non-receipt. Printzoor through its payment’s service provider shall, initiate the refund procedure post satisfactory verification of the documents provided by the member. .